{"id":30578,"date":"2026-08-27T04:00:00","date_gmt":"2026-08-27T02:00:00","guid":{"rendered":"https:\/\/www.thebrokernews.ch\/?p=30578"},"modified":"2026-08-24T14:57:24","modified_gmt":"2026-08-24T12:57:24","slug":"lbc-insurance-radar-17-insurance-industry","status":"publish","type":"post","link":"https:\/\/www.thebrokernews.ch\/en\/lbc-insurance-radar-17-insurance-industry\/","title":{"rendered":"LBC Insurance Radar #17: The Insurance Industry &#8211; Between Strength and New Risks"},"content":{"rendered":"<div class=\"ccfic\"><span class=\"ccfic-text\">Insurers that combine expert advice with smart technologies will remain competitive in the market over the long term.<\/span><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The Swiss insurance industry is in a position of financial strength rarely seen before, yet the challenges it faces are mounting. Rising healthcare costs, changing natural hazards, and the risks associated with artificial intelligence call for new solutions. The latest episode of LBC Insurance Radar by Marco La Bella, in cooperation with<em>thebrokernews<\/em>, shows that it is precisely in this area of tension that the combination of human advice and technology is gaining in importance.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The 2025 FINMA report attests to the Swiss insurance industry\u2019s exceptionally robust condition. Equity capital has increased significantly, and solvency ratios remain at an excellent level. With an annual profit of 24.4 billion Swiss francs, an increase of 136 percent, growth has been impressive, driven primarily by higher returns on investments, which yielded a 5 percent return on equity. Although premium volume declined slightly to 149 billion Swiss francs, partly due to the appreciation of the Swiss franc, this has little impact on the fundamentally solid market situation.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-spotify wp-block-embed-spotify wp-embed-aspect-21-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Spotify Embed: #17 - Stabil trotz Wandel: Wie KI, Kosten und neue Risiken die Versicherungsbranche pr\u00e4gen\" style=\"border-radius: 12px\" width=\"100%\" height=\"152\" frameborder=\"0\" allowfullscreen allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\" src=\"https:\/\/open.spotify.com\/embed\/episode\/2r6aNiTCi4p6tcck4k0lQx?si=LtxQQR8gR_aW6micUKSYng&amp;utm_source=oembed\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Health care costs continue to rise<\/strong><\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">The trend in the costs of mandatory health insurance is less encouraging: they rose by 0.4 percent within a year, which corresponds to an increase of 21 francs per person. According to the latest cost monitoring report from the Federal Office of Public Health, average health care costs per insured person amounted to 4,834 francs. The increase was particularly striking among home care organizations, at 14.9 percent, followed by a noticeable rise in psychotherapy and physical therapy. Demographic change, technological progress, and the increasing specialization of services are driving this trend. There are significant differences among the cantons: Schaffhausen recorded the sharpest rise in costs, while Zug was the only canton to report a decline in expenditures.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>Natural Hazards and the Risks of Artificial Intelligence<\/strong><\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">In the first half of 2026, insured losses from natural disasters worldwide fell to $42 billion. However, this should not obscure the underlying trend: the frequency and intensity of weather events are permanently changing the insurance landscape. A study by Prof. Dr. Martin Eling also shines a light on a new area of risk, the economic consequences of extreme climate change scenarios. The potential economic losses could exceed traditional insurance limits and highlight the urgent need for public-private risk management strategies for this new risk category.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>When People and Machines Work Together to Find Solutions<\/strong><\/h6>\n\n\n\n<p class=\"wp-block-paragraph\">A real-world example illustrates how technology is transforming customer service without replacing it: Under the leadership of G\u00fcrkan Kuyu, <a href=\"https:\/\/www.cbp-finance.ch\/\" target=\"_blank\" rel=\"noopener\">CBP Finance<\/a> has developed an app that uses artificial intelligence to answer insurance questions in real time. Especially in stressful situations, such as a car breakdown abroad, a quick, automated response can be a great relief. This is not intended to replace in-person advice. On the contrary: The technology is designed to free advisors from repetitive tasks so they can focus on what matters most\u2014building long-term customer relationships, while always adhering to strict data protection standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The strategic message behind this is clear: Insurers that succeed in combining their advisory expertise with smart technologies will hold their own in the market over the long term. Technology should be viewed as a tool for deeper engagement with customers, rather than a substitute for human connection, for that is where the true competitive advantage lies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Binci Heeb<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Listen to and read: <a href=\"https:\/\/www.thebrokernews.ch\/en\/lbc-insurance-radar-16-sick-leave-blind\/\">LBC Insurance Radar #16: Sickspan\u2014the Blind Spot in Retirement Planning<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Swiss insurance industry is in a position of financial strength rarely seen before, yet the challenges it faces are mounting. Rising healthcare costs, changing natural hazards, and the risks [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":25076,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[5100,5134,5139],"tags":[14644,5418,14643,5107,10079,14641,5712,14642,7811,5406],"class_list":["post-30578","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-current","category-general","category-podcasts-en","tag-cbp-finance","tag-healthcare-costs","tag-human-counseling","tag-insurance-industry-en","tag-lbc-insurance-radar","tag-natural-hazards","tag-risks-en","tag-solidity","tag-strength","tag-technology-en","ownarticle"],"acf":[],"cc_featured_image_caption":{"caption_text":"Insurers that combine expert advice with smart technologies will remain competitive in the market over the long term.","source_text":"","source_url":""},"_links":{"self":[{"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/posts\/30578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/comments?post=30578"}],"version-history":[{"count":2,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/posts\/30578\/revisions"}],"predecessor-version":[{"id":30581,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/posts\/30578\/revisions\/30581"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/media\/25076"}],"wp:attachment":[{"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/media?parent=30578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/categories?post=30578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thebrokernews.ch\/en\/wp-json\/wp\/v2\/tags?post=30578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}