Cognizant and North Carolina Turnpike Authority Team Up to Modernise Tolling

Cognizant has partnered with the North Carolina Turnpike Authority (NCTA) to develop a cutting-edge tolling back-office system. The multi-stage project will create a scalable, API-driven platform integrating with partners like Mastercard and Volvo Car USA, aiming to streamline toll operations statewide.

This collaboration seeks to eliminate traditional toll transponders by enabling toll payments directly through Volvo’s infotainment system. Leveraging Cognizant’s IoT and API expertise, the initiative will pilot infrastructure-less tolling, promising faster revenue recognition and reduced reliance on physical toll infrastructure.

Driving Innovation in Toll Operations

NCTA Executive Director James J. Eden highlighted the partnership as a key step toward customer-focused, modern transportation solutions. Cognizant’s Vishal Attal emphasized the opportunity to reshape U.S. tolling with a $1.6 billion market potential, supporting NCTA’s digital-first approach to tolling.

About NCTA

The North Carolina Turnpike Authority develops toll facilities to meet the state’s transportation needs. Known for launching the first all-electronic toll road in the U.S., NCTA continues to lead with innovative, customer-centered tolling solutions. More at ncdot.gov/divisions/turnpike.