Paul the Insurer 2: From Mission Impossible to AI Magic – How a Lawyer Cracked the Insurance Code

Faced with a flood of multilingual insurance policies, a young lawyer turned to AI and turned a nightmare task into a groundbreaking success. Find out how technology is changing the insurance world one step at a time.

Imagine receiving thousands of insurance contracts in dozens of languages, from Mandarin to Spanish, from English to Russian, and being asked to find gaps in coverage that could cost a multinational company millions. For Pho, a young Vietnamese lawyer, this was no ordinary task. It was an impossible mission that required translators, endless patience and expertise in the fields of law and insurance.

Enter AI: the game changer

Just when the task seemed insurmountable, Pho discovered ChatGPT. With curiosity and creativity, she fed the AI all the original policies and asked for summaries in English. The result? A comprehensive, clear comparison of insurance terms worldwide, highlighting gaps against a master policy. What once took months of manual work was now an optimized, invaluable tool.

More than just a success: a new era in the insurance industry

Pho’s success didn’t end with their first project. Her company now uses this AI-powered process to manage thousands of policies with customers and providers. Although Pho is neither a mathematician nor an insurance expert, her drive and innovative use of technology proves that the insurance industry is evolving and that it needs fresh minds who are willing to embrace change.

Why the insurance industry needs you

Insurance is not just paperwork and bureaucracy. It’s a dynamic field where technology meets law, creativity and global business. Stories like Pho’s show that with the right tools and the right attitude, even the most difficult challenges can become opportunities. Are you ready to shape the future? The insurance world is waiting for you.

Discover more inspiring stories and insights with Paul the Insurer, your guide to the real world of insurance.

Binci Heeb

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Also listen to and read this podcast: Paul the Insurer 1 – Pins on the map: How insurers are using technology to map the world’s risks