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Size, Courage – and the Wrong Innovation
Success in the insurance industry rarely starts spectacularly, but it often ends globally. In this episode, Paul talks…
Spring, Hangovers and the End of Illusions
Last Friday, Switzerland briefly staged a rehearsal for spring. Sunlight flooded the lake, terraces filled within…
Older, more expensive, indispensable?
The discussion about a higher retirement age is strongly influenced by the fear of unemployment. In the insurance…
Too much therapy for prostate cancer?
Radical removal or radiation of the prostate is still considered the gold standard for aggressive tumors. However, for…
The speed of light and the speed of AI
The Tuesday Column by Eric Lefebvre, today on Thursday. 11:45 – Restaurant Time, Zürich HB Last week, I was waiting for…
From pilot to platform operation: AI controls claims processes
A British specialist insurer is scaling agent-based AI across the entire claims organization. The implementation shows…
The Young Disruptor
A visit to Johannesburg in the early 1990s shows how a small team conquered the motor insurance market with telephone…
When AI works as a team: An interview with Roy Swisa
Autonomous AI agents are just leaving the experimental phase and acting as independent actors in business processes.…
Risk management in SMEs: creating added value that wins mandates
The insurance landscape is changing rapidly. Products are becoming more interchangeable, price transparency is…
When AI keeps to itself
The subtitle of this article could also be: “What Moltbook and Moltbot reveal about new risk profiles, security…
When Europe’s “heat pump” falters
The possible collapse of the Atlantic Overturning Current is no longer considered a distant climate fairy tale. New…
Insurance for high-risk jobs: an idea from São Paulo
Every day, several motorcyclists die on the roads in the Brazilian state of São Paulo. For insurers, this risk is…