At the Swiss InsurTech Hub’s most recent General Assembly, four new members introduced themselves: an eyewear restorer from Lausanne, a prevention platform from France, an app designed to improve digital habits, and an AI assistant for overworked insurance advisors. In addition, there was an update on the InsurTech of the Year Award, and the realization that two months until the Summit is surprisingly short.
The Swiss InsurTech Hub (SIH) has every reason to be pleased. Sixty-seven companies have applied for the Swiss InsurTech Summit & Awards 2026. The summit will take place on December 1 at the Google Auditorium in Zurich—marking its fifth edition. In addition to panels, keynote speeches, and fireside chats, the finalists will pitch their ideas on stage. One grand prize and four category awards will be presented, with the categories tailored to the applicants’ profiles. Ticket sales are now open, and the Hub recommends booking early: the only limitation is the venue’s capacity.
Before that, there are two more events on the schedule. On October 27, the SIH in Zurich, in collaboration with Millennials4Boards, is organizing a networking event where InsurTechs can meet potential board and advisory board members. And in Milan on October 22, the Hub, together with Mia Platform and the quantum scale-up Classiq, is hosting an event on the path from AI adoption to quantum computing.
Microrep: Eyeglasses as a Claim—Repair Before Replacement
Grégoire Thomas, founder of Microrep in Lausanne, has been restoring eyeglasses in accordance with the ISO 13485 medical device standard since 2013. Approximately 1,200 opticians use the service, and nearly 100,000 repairs have been completed. The “Repair First” approach aims to assess whether the frame or lenses can be salvaged before replacing them in the event of damage.
The “Repair First” model is new. The idea: Before damaged glasses are replaced following an accident, a specialist checks whether the frame, lenses, or parts of them can be salvaged. Thomas emphasized that this has little to do with the soldering torches of the 1980s; instead, lasers are used, resulting in a complete restoration. “Repair First” intervenes before a decision on coverage is made and incorporates a technical assessment in situations where replacement is currently the automatic response.
Microrep is now looking for one or two insurers to participate in a pilot program lasting eight to twelve weeks with 50 to 100 real-world cases, without any major IT integration. The pilot will measure repairability, customer acceptance, costs, turnaround time, and actual savings. The goal is not to ask insurers to take assumptions at face value, but to generate evidence together. That’s a statement one would love to hear in more pitch presentations.
Previsia: Prevention for All Locations
Marc Pégeot-Möller of Previsia called prevention the only true non-zero-sum game. In industrial and commercial property insurance, claims have risen by over 70 percent in the past ten years, driven by natural disasters; however, 95 percent of sites never undergo a risk assessment because it costs between 4,000 and 5,000 euros.
Previsia streamlines this process with software. For large risks, it helps risk engineers work more efficiently; for medium-sized risks, it enables the field staff to conduct inspections more easily; and for small risks, it offers self-assessments and remote video inspections. The prevention plans are managed online with priorities, deadlines, and reminders; the data is available via API for underwriting. In France, Previsia works with over 30 insurers and brokers, generates more than one million in recurring revenue, and has grown 2.5-fold from 2024 to 2025. Following initial leads in Germany, Italy, Spain, and Belgium, Switzerland remains an untapped market. Previsia is therefore seeking feedback from insurers, brokers, and risk experts on the structure of the Swiss market.
Go Healthy: Combating Digital Overload
Joy Bordini, co-founder and CEO of Go Healthy, introduced the Pulse app, which analyzes patterns in movement, sleep, and activity—such as late-night scrolling—and uses challenges to promote healthier habits. According to AXA, one in four people in Switzerland has a behavioral or mental health risk. The economic loss is estimated at seven billion annually. Screen time, social media, and social anxiety are among the top contributors.
Bordini considers bans and app blockers to be ineffective because changing behavior requires education. Pulse uses movement, activity, and sleep data to calculate four metrics—mood, FOMO, stress, and openness—identifies patterns such as scrolling at 1:00 a.m., and provides personalized recommendations, weekly challenges, and reflection exercises. The logic is deliberately borrowed from the very platforms that cause the problem, but with the opposite effect—similar to a vaccine that uses the virus’s own structure. Go Healthy cites Intesa Sanpaolo as a client, where there has been a reduction in sick days and an increase in physical activity. Clinical trials are underway, including one with a cantonal psychiatric clinic.
In Switzerland, prevention is of particular interest as a customer acquisition tool in November, when people switch health insurance providers; in Italy, it is more about ISO compliance and tax benefits.
Insaio: AI for Routine Tasks, People for Consulting
Dominic Strobel, co-founder and CEO of Insaio, compared the insurance portfolio to an orchard full of unharvested fruit. Each tree represents a customer; each piece of fruit represents an event—a renewal, a coverage gap, a child, a home, or retirement. Paid for with acquisition costs and commissions, and yet much of it remains unharvested. That’s because an advisor in Germany serves around 2,000 clients, a third of their time is spent on administrative tasks, and when someone retires, they are often not replaced.
The formula for growth has always been the same: number of consultations times quality of consultation. Insaio focuses on volume. AI agents conduct outbound campaigns, renewal and follow-up calls, and handle incoming calls, callbacks, claims reports, and data updates. The advisor receives a scheduled, prepared appointment and does what they’re actually there to do: provide advice. The solution integrates with CRM systems such as BSI and calendars, is compliant with the GDPR and the EU AI Act, and is hosted in the EU.
As Strobel candidly admitted, the idea came about after drinking too much red wine. What’s more important is why it’s only now feasible: Two years ago, voice AI simply wasn’t good enough. And in the insurance business, anyone who messes up when scheduling appointments risks losing trust. That’s why the assistant clearly identifies itself as a digital assistant.
The common denominator
As diverse as the business models are, one common thread runs through them all. Microrep wants assessments to be conducted before replacements are made. Previsia wants damage to be prevented before it occurs. Go Healthy plans to change behavior before illness sets in. And at Insaio, technology is supposed to take over routine tasks so that people can focus on providing advice again. None of the four models replaces the judgment of experts. All aim to make expert input available earlier, more affordably, and more frequently. Whether that’s enough will be decided by the jury starting in October and by the audience in Zurich on December 1.
Binci Heeb
See also: Four new insurtech companies, a software giant, and an award with five trophies
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