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Latest articles from thebrokernews
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From rockfalls to the future: ensuring that safety remains more than just a good feeling in the future. Image ©SVV.
From rockfall to the future – when safety is more than (just) a feeling
The Swiss Insurance Association’s Insurers’ Day 2025 focused on the devastating rockslide in the Lötschental valley: with fast and unbureaucratic […]
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As a spy in North Korea: Ulrich Larsen went undercover in one of the most dangerous countries in the world.
As a spy in North Korea – Exclusive interview with Ulrich Larsen
During the summer vacations, thebrokernews podcasts will also be going on vacation. In their place, we will be publishing interesting […]
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Between customer expectations and the AI revolution – interesting perspectives from CEOs: Jean-Daniel Laffely, CEO of Vaudoise.
Between customer demands and the AI revolution
High-priced repairs, autonomous vehicles, data-based optimization: the insurance industry is under double pressure. On the one hand, customer expectations of […]
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Between hope and implementation: Walter Wattinger, CEO ERV, about automating the classification.
Between Hope and Implementation – Generative AI Promises Efficiency
From chatbots to claims processing: the use of generative AI promises efficiency and new customer experiences. But the road to […]
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Between trust and technology: AI is profoundly changing the insurance industry.
Between trust and technology: Why AI governance is becoming a question of survival for insurers
AI will profoundly change the insurance industry – but not every application brings progress. At the IVW Future.Talk 2/2025, it […]
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Calvin Risk among the top 100 of the AIFinTech100 List 2025.
Calvin Risk among the top 100: Swiss start-up shapes the global AI FinTech landscape
The Zurich-based start-up Calvin Risk has been included in the prestigious “AIFinTech100 List 2025”. With its platform for quality assurance […]
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Who Owns my Health Data?
Who Owns my Health Data?
I close my eyes, hoping the brain won’t play tricks on me and send me into a panic mode. The […]
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Regulation under Pressure: Dr. Reto Dahinden, CEO SWICA, Vera Carspecken, FINMA, Martin Geser, Directeur général TSM Compagnie, Andrea Hohendahl, Editor-in-Chief HZ Insurance.
Regulation under Pressure
At the HZ Insurance Forum 2025, it became clear that the insurance industry is at a turning point. Between growing […]
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Insurance industry in 2030: What factors are changing business models in the insurance sector?
Insurance industry 2030: Between risk, regulation and resilience
Digitalization, climate change and geopolitical instability are fundamentally changing the insurance industry’s business model. At IVW Future.Talk 2/2025, industry experts […]
Interviews
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Preventing burnout instead of treating it – How Helsana is rethinking mental health
Helsana presented its new “Ensuring lifelong health” strategy at its annual media conference at the beginning of March 2025. In […]
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Calvin Risk: Interview mit dem CEO und Mitbegründer Julian Riebartsch. ©Daniel Kunz danielkunzphoto.com, Adliswil.
Calvin Risk: Innovative AI governance and risk management for companies
For almost three years, the ETH spin-off Calvin Risk has been helping companies transition to high-quality, high-performance and low-risk AI. […]
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Negotiating with machines – How AI can help manage chaos. Image: Tomy Lorsch, Binci Heeb and Dr Maya Ben Dror.
Negotiating with machines – how AI can help to master chaos
The founders of “ComplexChaos”, Maya Ben Dror and Thomy Lorsch, want to rethink negotiations with the help of artificial intelligence. […]
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Still a taboo: Interview with a young woman suffering from depression
After the editor-in-chief and publisher of thebrokernews “came out” and told us that she had also been in a clinic […]
Company Portraits
Guest articles
Blog
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Who Owns my Health Data?
Who Owns my Health Data?
I close my eyes, hoping the brain won’t play tricks on me and send me into a panic mode. The […]
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Versicherungen am Limit: Weshalb nicht nicht das Alte neu denken und einfacher machen?
Insurance at the limit: Why operational excellence is the new innovation
Operational excellence is the new innovation. Before you jump on now, please listen to me. Innovations in the insurance industry […]
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Interview mit Laura Ferraro in der eindrücklichen Bibliothek des B2 Hotels in Zürich.
Making claims more human: How technology helps us focus on what matters most
After hearing Claire H. speak at grape about the power of recognition and culture, I wanted to see how these […]
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Wie Schadensfälle und Kundenservice durch KI-Agenten neu gestaltet werden können.
How AI agents will reshape claims and customer service
AI agents are quietly shaping the processing of insurance claims and customer service. It’s often said that change in the […]
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Warum brauchen wir finanzielle Inklusion?
Why do we need financial inclusion?
Today we are talking about financial inclusion. “There is enough for everyone’s needs, but not enough for everyone’s greed” said […]
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The global workforce is tired
A few weeks ago, we wrote about the impact of stress on the global workforce, burnout and the consequences for […]
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Beyond profit: Building a people-centered economy in a money-obsessed world (Part 2)
First steps towards building a people-centered economy: First, we need to recognize that climate change is a highly complex problem […]
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Beyond Profit: Building a Human-Centric Economy in a World Obsessed with Money.
Beyond Profit: Building a Human-Centric Economy in a World Obsessed with Money
Menschen sind eine merkwürdige Spezies. Sie kümmern sich mehr um kurzfristiges Geld und Status als um die Zukunft der Menschheit. […]
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The silent power of recognition
“Why showing people that they matter changes wellbeing“. It was a title that gave me pause. Claire Hilbrinik-Damen, Head of […]